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In Dec 2016 there were 80 appointments wasted by patients who failed to turn up to pre-booked appointments.

 Please le us know in good time if you are not going to be able to attend your appointment so we can offer it to someone else.

Welcome to Pinehill Surgery Online



Our doctors, nurses and all our other staff are dedicated to offering high quality clinical care and this surgery website will help us to keep all our patients up to date with news and information about our practice.

As well as a source of information about our practice, we hope you will use this website as a useful resource for other health-related information. Please have a look at the web-site and do send us some feedback. We can use your ideas to improve our online services and further develop the content.


From the 25th February 2017 to 31st March 2017, Pinehill Surgery will be working with Forest & Badgerswood Surgeries to provide extra URGENT appointments at the weekends for patients in Whitehill & Bordon.  These appointments will be accessible via 111 on Saturdays and via our usual telephone number on Sundays.


The surgeries will be held at one of the following: Badgerswood Surgery, Forest Surgery or Pinehill Surgery and will be manned by a local GP who will be able to access your medical record provided you give your consent.


If you are unwell over the weekend, simply call 111 on Saturday and they will request a call from the on-call Surgery on your behalf.


On Sunday, please just call our main Surgery number between 8 am and 4 pm when there will be a message saying which Surgery will be open and what number to call.


These extra surgeries will only operate between 9 am and 4 pm. Outside of this time you should call 111 as usual.

NOW LIVE - eConsult (also known as Web GP) - a new way to contact your doctor for advice.


Do it Online!

Order prescriptions or make appointments online.  Please select 'Do it Online!' under Further Information on the right hand side of this screen .

Travelling Abroad?

Please go to Clinics & Services to access information on travel vaccines and when you should contact us.

Requesting Prescriptions

Please allow at least 72 hours (3 working days) for us to process your request for repeat prescriptions however you ask for them but please do not request them more than 7 days in advance as they are likely to be rejected.  If you are going away and are making an early request, please allow 5-7 days to ensure you have your medication in good time.

On the Day Telephone Consultations - Help us to Help you.

Please note these are for URGENT problems - and if you consider your problem is urgent you should be available to answer the phone as soon as the doctor calls you and be available to attend the Surgery if the doctor feels he/she needs to examine you.

If this is not possible then your call is probably not urgent and you should book a routine appointment or use the e-Consult/Web GP button on this screen as an alternative method of contacting the GP direct.

Currently a lot of time and resource is wasted with calls not being answered the first time the doctor calls.

EPS - Electronic Prescription Service

is now live.  For more information please speak to your usual pharmacy, pick up a leaflet from Reception or go to:

Friends & Family Test

Thank you to all patients who have completed the survey.  Click on the link below to see the full results for April 2015.

Friends & Family June 2015


This survey is ongoing monthly - to take part please either click on the link in the right hand pane of this page under Have Your Say or complete a paper survey form available from Reception


FOR INFORMATION - Our practice list is OPEN. The Surgery list is open for registrations of new patients.

All GP practices are required to declare the mean earnings (average pay) for GPs working to deliver NHS services to patients at each practice. 

The average pay for GPs working 6 months or more in Pinehill Surgery in the last financial year was £48,447.17 before tax and National Insurance.  This was for 3 part time GPs

PLEASE NOTE, when the surgery is CLOSED and you require medical assistance which cannot wait until the surgery re-opens, please hang up and dial 111.

Calls to this number are free from landlines and mobiles.


If you have a life threatening medical emergency please dial 999.

Summary Care Record

View your medical record online

(Site updated 09/03/2017)
Order your repeat medicationsCancel your appointmentAccess Appointment SystemChange of contact detailsUpdate your clinical recordSign up to the newsletter
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website