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TARGET - Thursday 26th January 2017.

The Surgery will be closed from 12.30 pm for CCG-wide training.  You should call 111 if you have an urgent medical problem during this afternoon.

In Dec 2016 there were 80 appointments wasted by patients who failed to turn up to pre-booked appointments.

 Please le us know in good time if you are not going to be able to attend your appointment so we can offer it to someone else.

Welcome to Pinehill Surgery Online



Our doctors, nurses and all our other staff are dedicated to offering high quality clinical care and this surgery website will help us to keep all our patients up to date with news and information about our practice.

As well as a source of information about our practice, we hope you will use this website as a useful resource for other health-related information. Please have a look at the web-site and do send us some feedback. We can use your ideas to improve our online services and further develop the content.

NOW LIVE - eConsult (also known as Web GP) - a new way to contact your doctor for advice.


Welcome Dr Phoebe Beal

We are very pleased to welcome Dr Phoebe Beal to the practice.  Dr Beal is a Foundation Year 2 (FY2) doctor who will be working in the practice for the next four months. FY2 doctors are fully qualified doctors who spend the second year after qualifying experiencing different areas of medicine including General Practice.  Dr Beal will have her own appointment list, but she will always have one of our Partners on hand should she need additional help or advice.

Welcome Dr Ashraf Zaman

Dr Teo joined Pinehill Surgery as a partner since February 2007 and became a senior partner from April 2015. He is leaving the surgery at the end of September 2016 due to relocation.

Dr Zaman is replacing Dr Teo's clinical management roles from 1st October 2016. Dr Zaman completed his general practice training in 2006. He has worked as a GP in various practices and HMS prison. Dr Zaman served in Royal Air Force (RAF) as Squadron Leader for 3 years. He worked as an ENT registrar and was awarded Fellowship of the Royal College of Surgeons (FRCS) before entering general practice

Travelling Abroad?

Please go to Clinics & Services to access information on travel vaccines and when you should contact us.

Requesting Prescriptions

Please allow at least 72 hours (3 working days) for us to process your request for repeat prescriptions however you ask for them but please do not request them more than 7 days in advance as they are likely to be rejected.  If you are going away and are making an early request, please allow 5-7 days to ensure you have your medication in good time.

On the Day Telephone Consultations - Help us to Help you.

Please note these are for URGENT problems - and if you consider your problem is urgent you should be available to answer the phone as soon as the doctor calls you and be available to attend the Surgery if the doctor feels he/she needs to examine you.

If this is not possible then your call is probably not urgent and you should book a routine appointment or use the e-Consult/Web GP button on this screen as an alternative method of contacting the GP direct.

Currently a lot of time and resource is wasted with calls not being answered the first time the doctor calls.

EPS - Electronic Prescription Service

is now live.  For more information please speak to your usual pharmacy, pick up a leaflet from Reception or go to:

Friends & Family Test

Thank you to all patients who have completed the survey.  Click on the link below to see the full results for April 2015.

Friends & Family June 2015


This survey is ongoing monthly - to take part please either click on the link in the right hand pane of this page under Have Your Say or complete a paper survey form available from Reception


FOR INFORMATION - Our practice list is OPEN. The Surgery list is open for registrations of new patients.

All GP practices are required to declare the mean earnings (average pay) for GPs working to deliver NHS services to patients at each practice. 

The average pay for GPs working 6 months or more in Pinehill Surgery in the last financial year was £48,447.17 before tax and National Insurance.  This was for 3 part time GPs

PLEASE NOTE, when the surgery is CLOSED and you require medical assistance which cannot wait until the surgery re-opens, please hang up and dial 111.

Calls to this number are free from landlines and mobiles.


If you have a life threatening medical emergency please dial 999.

Summary Care Record

View your medical record online

(Site updated 21/02/2017)
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