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Latest News

IMPORTANT: Coronavirus, Patient Access, and online appointment booking

If you have travelled from China or have been in contact with someone confirmed as having Coronavirus in the last two weeks, you may be at risk of Coronavirus. Please do NOT leave the house. Instead, ring 111 if:

  • You have been in China in the last 14 days and develop cough, fever or shortness of breath; or
  • You have been in Wuhan or Hubei Province in the last 14 days or have been in contact with someone confirmed as having Coronavirus, even if you feel well

Our new improved CQC rating is in! .

We are very proud to announce that our CQC rating has improved and although we know we still have improvements to make we are extremely happy that the hard work we have been putting in is paying off.

We recognise that recent months have been challenging, and we have been striving hard to address the difficulties we have faced, but we are now in a much better place and will be able to reflect this in the care we provide. We are continuing to work with the CQC and will continue to work hard to improve .

We hope that our patients are reassured that our absolute focus remains on their care, and we will continue to work with the CCG to identify what further actions may be required, and what further steps we may need to take in the interests of patients and staff.

Information for attention

Some of you will know that we have experienced staffing difficulties recently but we would like to assure you we have been doing everything possible to ensure that this situation does not cause inconvenience for our patients. Despite these challenges we are trying our best to provide you with an excellent level of service and we would like to thank you for your continued patience.

On behalf of the practice we would like to apologise to anyone who has been affected by our staffing challenges – we have been recruiting and believe that we will continue to offer people the level of service the practice prides itself in providing. We are also working closely with NHS South Eastern Hampshire Clinical Commissioning Group, to better understand the longer term issues we face, and to decide how those issues should best be addressed.

We will seek to keep you all informed as we work to fully integrate our new staff, and explore further improvements to our service. However, if you would like to contact us directly,

Please feel free to get in touch with practice manager or partners via practice email SEHCCG.pinehillsurgery@nhs.net

Due to this shortage we are currently looking for an enthusiastic, hard working, part time lead practice nurse/nurse practitioner to join our small friendly team.

For further details please contact Mrs Claire Hunt, (Practice Manager ) on 01420 477968 for a confidential discussion or simply send your cv to Claire.hunt17@nhs.net

Job Types: Full-time, Part-time, Permanent

PHLEBOTOMY - Your Blood Test Services

From April 1, 2019, blood tests, requested by us, for you, will be carried out by our own practice.

Up until now, they have been provided for you by staff from Southern Health Foundation Trust (SHFT) in line with a number of other practices in the area.

By providing the service in-house, we hope this will help us to improve our services to you by:

  • Improving your access to our services
  • Making it easier to make appointments at a more convenient time
  • Providing a more holistic service when you come to have your blood taken

This will help the local NHS streamline its community phlebotomy services across the area, so that all GP practices will all be offering this service in the same way.

Patients who already have their blood taken at home will not be affected, as these services will continue.

Our staff will advise you of the booking process when you are requested to have a blood test by your GP practice.

Portsmouth Hospital Trust (PHT) will continue to take your bloods at Queen Alexandra Hospital if the request is as a result of an appointment you have had at the hospital or part of the care you are under at the hospital. The hospital staff will be able to tell you the opening hours of the various sites.

Download the new 111 Information

Download the Patient.co.uk app

Patient UK or Patient.co.uk is an online resource providing information on health, lifestyle, disease and other medical related topics. The website's aim is to provide members of the public with up-to-date information on health related topics in the form of comprehensive leaflets which can be read online or printed. Leaflets are compiled by qualified medical practitioners with several years of experience in the medical profession. To download the Patient.co.uk app pls click here

Friends & Family Test - please complete this short survey by going to FRIEND & FAMILY TEST under 'Have your Say'

NOW LIVE - Web GP - a new way to contact your doctor for advice.

See Home page for link

Support your local Surgery - have your flu jab HERE

Please go to Vaccinations Information for more details

New Extended Access service available in our area - appointments until 8 pm weekdays and 8-4 on Saturdays at weekends.

Go to Extended Access under Further Information for more detail

 

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